Contact Us

Whether you have a question about one of our reviews, spotted something that needs updating, or want to flag a responsible gambling concern, the editorial team at American Casinos is here to help. This page explains how to reach us and what to expect when you do.

Get in Touch with the Editorial Team

The fastest way to reach us is by email. We aim to respond to all enquiries within two business days.

• General enquiries and feedback: [email protected]
• Corrections and factual updates: [email protected]
• Partnership and advertising enquiries: [email protected]

Please include as much detail as possible — the page or casino you're referring to, the specific issue, and any supporting information. This helps us respond accurately and quickly.

What We Can Help With

American Casinos is an independent comparison and review site covering online casinos available to US residents. Our editorial team, led by Mitchell Whitmore, researches and verifies casino offers, terms, licensing, and player experience. Here is the kind of query we handle regularly:

• Questions about bonus offers, wagering requirements, or terms for a specific casino
• Requests to update information that has changed since our last review
• Feedback on a casino's behaviour toward players
• Concerns about problem gambling or requests for support resources
• Questions about how we assess and rank the casinos on this site
• Commercial or affiliate partnership enquiries

Responsible Gambling Support

If your query relates to problem gambling — for yourself or someone you know — we take that seriously. Our responsible gambling guidance covers self-exclusion programmes, deposit and spending limits, and links to national support services available in the US, including the National Problem Gambling Helpline at 1-800-522-4700 (available 24 hours a day, seven days a week). You can also visit the National Council on Problem Gambling at ncpgambling.org.

If you need to self-exclude from a specific casino listed on this site, contact that operator directly. Most licensed US operators are required to offer self-exclusion tools under state regulations — your state gaming commission can also assist.

Our Editorial Independence

American Casinos earns revenue through affiliate commissions when readers sign up with casinos featured on this site. That commercial relationship does not determine rankings, ratings, or the content of our reviews. Operators cannot pay for a higher position or a more favourable write-up. Our assessments are based on independently researched criteria including bonus value and terms, licensing status, payment methods, game range, and player protections.

For a full account of how we work and who we are, visit our About Us page. Our full site rules are set out in the Terms and Conditions.

Corrections Policy

Casino offers, terms, and regulations change frequently. While we verify all information at the date shown on each page, we cannot guarantee that every detail remains current at the moment you read it. If you believe something on the site is out of date or inaccurate, please email us with the page URL and the specific detail in question. We review and update flagged content as a priority.

We do not remove negative information about a casino in response to operator requests unless that information is demonstrably incorrect.

Eligibility Reminder

All content on American Casinos is intended for adults who meet the legal gambling age in their state — typically 21 years old for casino-style games, though this varies by state and activity. Online casino gambling is only legal in states where it has been specifically authorised, and players are generally required to be physically present within the state at the time of play. If you have a question about whether a particular casino is available where you are, contact that operator directly or check with your state's gaming commission.

Response Times and Availability

The American Casinos editorial team operates Monday through Friday. We aim to acknowledge all emails within one business day and provide a full response within two. During high-volume periods, replies may take a little longer — we appreciate your patience.

We do not operate a live chat or phone support line. Email remains the most reliable way to reach us and ensures your query is handled by the right member of the team.

Thank you for taking the time to get in touch. Whether you're a reader with a question, a researcher looking for accurate data, or a player who needs support, we'll do our best to point you in the right direction.